Your one stop shop for all things wordy.

FAQ's

FREQUENTLY ASKED QUESTIONS (FAQ)

About Wordfetti

What is Wordfetti?

Founded in 2016 (yes we are still newbies!), Wordfetti offers a unique "one-stop-shop" service to business owners, brands and individuals for all things that are related to "words". Our founder, Anita, founded Wordfetti because:

  • Of the underrated importance of not just having the ability to curate clear and strategic copy, but coupling that with a genuine understanding and appreciation of a business's desired brand image, and their engagement objectives to ensure that content are written with a long-term outlook; 
  • She wanted to create a community of like-minded writers and thinkers. 

Wordfetti is not just a service, it strives to be a community whereby businesses and brands can turn to when they need copy advice.


Are you hiring? 

We are always searching for experienced transcribers, copywriters and professional proof-editors and readers to be part of the #wordfettigroup. If interested, please send our Director an email with your recent CV and a brief 1 page cover letter to hello@wordfettigroup.com. 


Tell us something different

For charities, we offer discount prices and dependent on the project, we will also consider doing work pro bono. 


About Copywriting

What makes you different from other copywriters?

We don't want to be known as your traditional copywriters. We want to be known for our out of this world, internet breaking, disruptive, and thought provocative copy. Owing to our Founder's background in Psychology, we go beyond just putting words together, and making sentences sound good.  We consider how the words we use will make people feel, we get to know the psychology of your clients, understand why audiences react a particular way, and use our appreciation of the mental mind to creating copy that speaks to the end-user. 


Do I need a Terms and Conditions?

Terms and Conditions serves as a contractual arrangement between the business or website and their customer or user.

Whilst a business cannot contract out of consumer guarantees as outlined under the Australian Consumer Laws, where the goods or services provided to a consumer are not of a kind ordinarily acquired for personal, domestic or household use or consumption, a supplier may limit its liability. It is therefore important, that Terms and Conditions are drafted correctly and carefully to ensure your business is protected for its activities, and your customers are aware of how your processes work, and what they can except. 

Not having a customised Terms and Conditions for your business may not only place you at risk to legal consequences, but will blur the expectations for your consumers.


Do I need a Privacy Statement?

It is currently a legislative requirement that businesses whereby personal information (this includes email addresses, names and phone numbers for Subscription lists, credit card details for E-commerce businesses, and Location and IP addresses for data purposes) is collected has a Privacy Policy, which outlines certain particulars about how and when visitor’s information is collected.

Given the sensitivities surrounding the collection of personal data, this serves as a great way to communicate with your customers, providing transparency and reassurance about how you will deal with their personal information. 


Why can't I just copy and paste existing T&C's/Privacy Statements from a website? 

Whilst copying and pasting a T&C/Privacy Statement from a similar website is easy and free, you may be conveying certain promises or warranties to your Consumers, that you are not aware of, that you do not understand, or are incorrect/inconsistent with your actual business activities. 

For example, by copying and pasting a Privacy Statement from another website to yours, you may be making assurances to your Customers that do not accurately reflect how you deal with their information. Similarly, if you copy and paste Terms and Conditions from another website to yours, you run of the risk of not adequately protecting your operations. You might be missing a crucial aspect of your business processes, and this could leave consumers disappointed and can leave you open and vulnerable to legal consequences. 

Copying and pasting from templates (e.g. such as Shopify) may also put you at risk as certain clauses under the template may be out of date, or not permitted under Australian Consumer Law. 

The Australian Competition and Consumer Commission do do random checks on e-commerce websites and have issued penalties to non-compliant websites. 


Do you review exisiting Terms and Conditions/Privacy Statements?

Yah uh! You know it.

In fact, if you have had an existing policy in place for a number of years, it is recommended that it is reviewed and re-drafted to ensure it is consistent with your business activities, but more importantly, that it reflects new and updated Privacy legislations. We will work with you closely to ensure we have an in depth understanding of your business operations, and make all necessary amendments so that you are completely protected and up to date. 

Ps. We do not review Terms and Conditions/Privacy Statements which you have merely copied and pasted and changed with your business name. This will be charged as a new Terms and Conditions/Privacy Statement from scratch. 


What are your qualifications? 

Our copywriters all carry different qualifications. From marketing, to psychology, to literature, to teaching/education degrees. 

Our legal copywriters hold a Bachelor of Laws (L.L.B) and a Graduate Diploma in Legal Practice at minimum. 


Is this a Legal Service?

Wordfetti's legal copywriters use their legal education (Bachelor of Laws LLB and Graduate Diploma in Legal Practice), experience and knowledge of the modern digital and corporate world when creating legal copy. We are not licensed practitioners, therefore, if you do require legal advice, we do recommend seeing a practicing solicitor.


Who will be my copywriter?

After we get to know a bit about your project and what you want to achieve, we pair you up with one of our experienced copywriters who we feel will be the best fit for your project/task. This could be because they are industry specific to your business, experts in a particular field or because they have a wealth of knowledge in what you are after owing to their previous working experiences. 


What type of Blogs do you write? 

We have written a myriad of topics through our experience, and these include everything from blogs about laws, business, economics, travel, food and dining, and lifestyle. We are always ready to put our thinking caps on and write something new. If you don't have a topic in mind, that's okay too. Let's sit down together, get an understanding of what your business is about, and we'll come out with a strategy for you. 


About Proof-editing/reading

Who are your "Proof-editors/Readers?" 

Our Proof-readers/editors have diverse backgrounds dependent on what material and what topic you need to be proof-read or edited. In addition to administrative proof-editing and reading, some of our Proof-readers and Editors also have specific experience in editing and proof-reading for legal, psychology, academic material. 

Some of them are Lawyers, Teachers, or Tutors at Universities in Australia. 


How is it charged? 

Here is a guide below of Proof-editing/reading rates, please note this is a guide only:

Proof-editing (content, structure, clarity, style, editorial suggestions as well as proof-reading)

  • 1,000 words - non urgent: from $60.00
  • 8,000 words - non urgent: from $330.00

Proof-reading (grammar and spelling)

  • 1,000 words - non urgent: from $45.00
  • 8,000 words - non urgent: from $260.00

For an obligation free quote, please contact us!